Your Rights

Healthcare in Malaysia

Every individual shall have access to competent health care and treatment regardless of age, sex, ethnic origin, religion, political affiliation, economic status or social class.

Health care services shall be available on the basis of clinical need regardless of the ability to pay and it shall be the responsibility of the Government to ensure that every person has access to essential health services.

Every patient shall be treated with care, consideration, respect and dignity without discrimination of any kind.

All drugs dispensed shall be of acceptable standards in terms of quality, efficacy and safety as determined by the Drug Control Authority of Malaysia.

Every individual shall have the right to prompt emergency first aid treatment from the nearest government or private medical and health facility.

Patients shall be interviewed and examined in surroundings designed to ensure reasonable privacy and shall have the right to be chaperoned during any physical examination or treatment, except in cases of emergency where such conditions may not be possible.

A child admitted to hospital shall, whenever possible, have the right to the company of a parent or guardian.

If you are not satisfied with a service provided by a health service provider, or you are concerned with the health, conduct or performance of a registered or unregistered health practitioner, then it is your right to make a complaint.